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so i told him, i'm like, you know, it's that time of year where you just have to throw all your sticks up in the air and see what -- can you hold on a sec?
hello, thank you for calling winkyshock? oh, no, i'm afraid i can't help you with that, let me give you the name of the pers-- no, i'm sorry, that's not my area, but i'd be happy to give you the name and number of-- no, you see, i actually don't even work with that department at all, but if you'll wait just a moment i'd be happy to give you the-- yes, exactly. no, unfortunately the way the phones are set up, i am not able to transfer you, but let me give you the-- no, no, i'm afraid i can't transfer you. ok, i can try. are you still there? that's what i was afraid of, it doesn't work from here. yes, there is a button marked transfer on the phone, pressing it is in fact ineffectual. so if you have a pen ready, i can go ahead and give you that-- sir, nothing would make me happier than to transfer you, but it is simply not physically possible from this phone. ok, here's the number-- i, look, the transfer button does not work. i am really not sure what it is that you'd like me to do.