Friday, November 19, 2004
hi, i'm calling from winkyshock to see if we can get our next delivery moved up?
winkyshock. um, i don't know our account number.
um, i'm not sure what the name on the account would be. nobody seems to be sure who handled it, but we're clients of yours. can you look it up by our company name?
hm. can you look it up by our phone number?
well, i've never called before, so i'm sure my social security number wouldn't help.
no, i don't actually know who made the arrangements. but we get water deliveries from you every month and--
right. but we'd like to get our next delivery earlier.
well, we've just gone through all the water faster than normal.
as soon as possible. monday would be teriffic, if it's too late today.
no, i'm sorry, i don't have the account number.
i'm the, um, administrative coordinator. so from now on it will be me, and you could put my name down for future reference, but like i said, i'm not sure what name you'd have in your records now.
well, we have a water cooler and a bunch of empty tanks with your company's name on them. so i can only assume that it comes from you.
subcontractors? oh. do you have a number for them?
how can i tell which of those is the one that delivers for us?
but i don't know our account number. so i can't look at the first three digits.
call all of them?
look, we just need our water. they set our heaters too high and the tap water tastes like rust. is there any other information i could give you that would help us track this down?
right. i mean aside from the account number.
you can't-- hello?
winkyshock. um, i don't know our account number.
um, i'm not sure what the name on the account would be. nobody seems to be sure who handled it, but we're clients of yours. can you look it up by our company name?
hm. can you look it up by our phone number?
well, i've never called before, so i'm sure my social security number wouldn't help.
no, i don't actually know who made the arrangements. but we get water deliveries from you every month and--
right. but we'd like to get our next delivery earlier.
well, we've just gone through all the water faster than normal.
as soon as possible. monday would be teriffic, if it's too late today.
no, i'm sorry, i don't have the account number.
i'm the, um, administrative coordinator. so from now on it will be me, and you could put my name down for future reference, but like i said, i'm not sure what name you'd have in your records now.
well, we have a water cooler and a bunch of empty tanks with your company's name on them. so i can only assume that it comes from you.
subcontractors? oh. do you have a number for them?
how can i tell which of those is the one that delivers for us?
but i don't know our account number. so i can't look at the first three digits.
call all of them?
look, we just need our water. they set our heaters too high and the tap water tastes like rust. is there any other information i could give you that would help us track this down?
right. i mean aside from the account number.
you can't-- hello?
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