;0

i can't tell if you look like you're about to laugh or cry, mg.

ha. not sure myself, jay.

an especially touching inspirational email from joanne?

no such luck. just got off the phone with the copier company.

and?

not sure. the tech who came on friday said i had to call and order a part. an OPC drum. when i did, the lady said i couldn't order it, the tech had to order it. because the OPC drum is not a consumer part, it's a maintenance part. or something. i gave her the item number and everything that the tech left, but she repeated that she couldn't help me, because it wasn't a consumer part. she said the tech had to order it himself, then we had to call back when it arrives so they can call him to come back and install it.

hm.

but i don't remember the name of the guy who came to look at it, and i can't read what he scrawled on the pink service request sheet he left on friday. and the copier lady said she'd have to try to track him, specifically, down somehow so he can order the part that i already have all the information for, instead of putting the order in herself. so it looks like it will be days before the damn thing is fixed. and everytime someone goes in there and gets a fucked up copy back, even though i put a sign on it that it's not working and they should use the one upstairs, everyone walks by with their crumpled up grey copies and glares at me like it's my fault.

wow. so where's the funny part?

oh. yeah. the useless copier lady who refused to help me was named shannon.

hm. shannon. so?

so, she's shannon, from canon.

do you think she was kidding?

nope, said it dead serious, like she didn't even notice.

must be why she's so mean. she must get laughed at all day long.

i know. so now i can't even totally hate her, even though she's withholding my OPC drum.

i see why you're confused.

i mean, my job is a joke, but her job is like, literally, a joke. gotta have sympathy for that, i guess.