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Hi, I'm calling to follow up on a request I placed with you guys yesterday?

Yes, someone was supposed to come up and take a look at a shipment that's been in my office?

Um, for a while.

Like, several months.

I just need them to take a look at it and see who it's for?

I don't know. I'm hoping you might be able to tell me.

I don't know that, either. Hoping to find out.

Right, exactly. A few months. Maybe, three? Four?

Um, it just didn't really come up before now.

Yes, I know. I just, I actually talked to someone down there yesterday, and it sounded like it wouldn't be a problem for someone to come up and check it out, and I was just wondering what time that might be.

Ticket number? I don't think I got one.

There was no original copy. It was just, verbal. Over the phone.

Okay, could we consider this my request?

Oh. Should I email it, then?

But you're just two floors down.

Okay, okay. What's the fax number?

Great. I'll send it right away. And when should I expect someone? This is kind of urgent.

I know, I know. It just... it wasn't urgent for the last four months but now it is.

Okay. Thanks. I'll do that.